Robotics Processing Automation (RPA) is a form of digitization and automation within various business models that allows management to establish a set of processes or instructions for a robot (bot) to carry out. RPA in the supply chain is revolutionizing the way the network as a whole operates. Automation allows those tasks to be carried out with AI-based machines rather than having a staff member tied up with mundane and repetitive tasks. This addition to modern supply chain systems enhances productivity and profitability through automated processes associated with RPA, API, EDI, and other vital supply chain metrics and platforms.
Why Supply Chain Systems Integration Matters
One of the most significant benefits of the solid integration of new automated systems and platforms is better management and increased profits throughout the supply chain network. Proper training and integration of these systems are critical because, without the right approach and outlook team members may fail to utilize all the tools these systems offer correctly. As market trends continue to change and customer needs remain fluid, proper integration and utilization of platforms and tools that support RPA in the shipping industry will be one of the dominating factors that separate shippers from each other.
Why RPA Might be the Game-Changer the Supply Chain Needs
There is far too much potential for growth and expansion to let the latest innovation and automation lie untapped. The advances that have been seen recently with automation and technology will continue to improve, thus allowing current and future team members to focus more of their attention and energy on critical human-centric tasks. Supply chain systems supported by automated processes, machine learning AI systems, chatbots, data filing, and management systems, and real-time notification updates can significantly improve overall logistics, management, sales, and customer service throughout the entire network.
Examples of RPA at Work Within the Modern Day Supply Chain
Integrating supply chain systems with RPA systems can help improve day-to-day functions across many systems within the network. According to Automation Anywhere, “RPA automation enables users to create bots by observing human digital actions. Show your bots what to do, then let them do the work. Robotic Process Automation software bots can interact with any application or system the same way people do—except that RPA bots can operate around the clock, nonstop, much faster, and with 100% reliability and precision.” Some of the areas automation and robotics can improve include:
- Chatbots for customer service inquiries
- Document management for records and data storage
- Invoice automation and payment tracking
- Shipment and container tracking and monitoring
- Communications in real-time within the network
- Alerts and push notifications for real-time monitoring
- Improved collaboration with third party members
The dominating benefit is that RPA bots can mimic human activities and basic thought processes to carry out error-free tasks at high volume and speed.
Key Benefits of RPA Integration that Improves Supply Chain System Logistics and Management
When properly integrated with existing supply chain networks, these tech-backed systems and platforms offer many benefits, including:
- Improved profits thanks to fewer fees associated with delays and disruptions.
- Easier management of multiple shipments, vendors, and partnerships.
- Faster customer service and better response for improved levels of satisfaction.
- Better visibility from end to end throughout the supply chain.
- Prompt responses to disruptions and problems that arise during transportation.
- Improved brand image and a higher level of return customers.
- Supply chain systems onboarded and ready for future growth and expansion.
Managing supply chain platforms, dashboards, and systems can be challenging. However, with the proper focus and care, integrating multiple systems can prove to be an effective means of maximizing the power of RPA support.
Tap into the Power of Automation and let RPA Labs do the Heavy Lifting
The sheer potential for growth and expansion that exists with recent supply chain automation and digitization means supply chain managers must continue to integrate these technological advancements as quickly and efficiently as possible. The advances made with automation and technology will only get better down the line as track and trace, communications, collaborations, and networking processes continue to advance. To this end, supply chain managers and team members alike must be willing to focus more of their attention and energy on automating supply chain systems across the network. Contact RPA Labs today for a free demo of the innovative system to get started.