How Freight Forwarders Can Process Shipments 85% Faster

By rpalabs | October 12, 2020

  According to customer data shared by RPA Labs, Freight Forwarders spend 113 minutes on average processing shipments, and that’s not even including time spent drafting emails to clients, waiting for responses, or digging up documents that have been misfiled or lost. Here’s the breakdown of a Freight Forwarders workflow from our research: Collect SI…

Bot of the Month: Document Extraction Bot

Document Extraction Bot

By rpalabs | September 30, 2020

Whether your company is a domestic freight broker, an international freight forwarder, an ocean carrier, or a trucking fleet, you probably rely on your employees to do data entry, document processing, shipment tracking, and invoicing. Handling all these tasks – in addition to providing good service and communicating regularly with partners and clients – can…

7 Automations for Freight Forwarders in 2020

By rpalabs | August 28, 2020

    With the rise of competition and market pressure, it is becoming more difficult to meet the profit margins needed to grow in the freight forwarding industry. Forwarders are facing increased pressure to: Become digital Offer a better experience to the customer Grow the business with more jobs completed per person Commit less mistakes…

How RPA is Transforming Transportation and Logistics

By rpalabs | August 20, 2020

  If you work in transportation and logistics, technology may sometimes seem like the bane of your existence. The implementation of different kinds of software applications meant to elevate and simplify your business may, in fact, have the opposite effect. Your employees may experience “portal fatigue,” trying to manually piece together a workflow involving a…

August Bot of the Month: Document Indexing Bot

By rpalabs | August 14, 2020

  In the logistics industry the amount of paperwork can be seemingly endless – BOLs, PODs, freight and commercial invoices, packing lists, customs documents – the list goes on. By now, many companies have implemented some form of document OCR to extract the information from the documents, but what happens once that is done? Employees…

Robotic Process Automation Circuit Board

Seven Common Myths about Robotic Process Automation

By rpalabs | July 27, 2020

  You’ve heard about robotic process automation (“RPA” for short). You may have read about how RPA can transform transportation and logistics. You might wonder about the drawbacks of using RPA. It doesn’t help that there are a lot of misconceptions about what automated technology can and cannot do. Below are some of the most common myths…