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The ROI of Automating Customer Inquiries

May 26, 2022

RPA Labs offers three core products – RPA Flow for document automation, RPA Engage for response automation, and RPA Pursuit for track & trace, container

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The State of Freight Forwarder Response Time

May 19, 2022

31%. That’s the average response rate for a freight forwarder to respond to a quote request as uncovered in this unique approach by automation workflow

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RPA, OCR, ML & AI in Logistics: Creating More Value Through Workflow Automation

April 21, 2022

Ensuring effective workflow automation and logistical planning can seem like ongoing challenges and never-ending tasks for supply chain managers. Status updates, tracking reports, delivery alerts,

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Integration Chatbot: How Forwarders Can Streamline Procurement

April 14, 2022

In every mode of transportation, 2022 has revealed a rate trend that continues to increase. Logistics Management released an article on the topic, sharing that,

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Challenges in Deploying Customer Experience Automation

April 7, 2022

Customer expectations have evolved drastically over the past few years, mainly due to continued pressure from e-commerce shipping and pandemic recovery efforts. Forbes echoed this

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What Is CX Automation: The Value of Combined Tech

March 31, 2022

As the world continues to face the health repercussions of the pandemic, the supply chain is also dealing with its own changes in the labor

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Transshipment Problems Solved: What Is Document Automation for Transshipments

March 24, 2022

To better understand the ups and downs of transshipment and what it entails, it is important to appreciate the role automation and digitization have in

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Document Automation Best Practices for Freight Forwarders

March 17, 2022

Managing modern shipping processes, especially shipping documentation, can be a challenge for freight forwarders in the best of times. Thankfully AI document automation can improve

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How to Choose an Automated Document Processing Platform

March 10, 2022

Businesses across the board have evolved since the start of the coronavirus pandemic. In many cases, cramped cubicles, overstuffed file cabinets, and the company water

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Freight Document Processing: Dos and Don’ts

March 3, 2022

After two years of “unprecedented times,” companies prioritizing resiliency have seen incredible gains. Now more than ever, companies are searching for tools that maximize both

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Automation built for logistics.

Automate and save up to 80% in operational costs with solutions built by logistics experts for logistics service providers.

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