Have you planned for automation in your 2021 budget? Although it can sound daunting, automating simple tasks within your organization can save 40% or more in operational costs. The long-term impact of not automating through technology like RPA could hurt your company’s ability to compete and meet heightening customer demands. Our advice is to…

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  According to customer data shared by RPA Labs, Freight Forwarders spend 113 minutes on average processing shipments, and that’s not even including time spent drafting emails to clients, waiting for responses, or digging up documents that have been misfiled or lost. Here’s the breakdown of a Freight Forwarders workflow from our research: Collect SI…

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Bot of the Month: Document Extraction Bot

Whether your company is a domestic freight broker, an international freight forwarder, an ocean carrier, or a trucking fleet, you probably rely on your employees to do data entry, document processing, shipment tracking, and invoicing. Handling all these tasks – in addition to providing good service and communicating regularly with partners and clients – can…

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    With the rise of competition and market pressure, it is becoming more difficult to meet the profit margins needed to grow in the freight forwarding industry. Forwarders are facing increased pressure to: Become digital Offer a better experience to the customer Grow the business with more jobs completed per person Commit less mistakes…

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  If you work in transportation and logistics, technology may sometimes seem like the bane of your existence. The implementation of different kinds of software applications meant to elevate and simplify your business may, in fact, have the opposite effect. Your employees may experience “portal fatigue,” trying to manually piece together a workflow involving a…

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  In the logistics industry the amount of paperwork can be seemingly endless – BOLs, PODs, freight and commercial invoices, packing lists, customs documents – the list goes on. By now, many companies have implemented some form of document OCR to extract the information from the documents, but what happens once that is done? Employees…

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Robotic Process Automation Circuit Board

  You’ve heard about robotic process automation (“RPA” for short). You may have read about how RPA can transform transportation and logistics. You might wonder about the drawbacks of using RPA. It doesn’t help that there are a lot of misconceptions about what automated technology can and cannot do. Below are some of the most common myths…

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