RPA, Quote, Book and Repeat: Top Best Practices For RPA in Logistics


Robotic process automation (RPA) is specially designed software that performs routine and mundane tasks, much like a human workforce does, but with greater efficiency and accuracy. Applying RPA in logistics helps streamline multiple functions throughout the network by utilizing specialized algorithms, business logic, and structured data points. As highlighted by Customer Think, “logistics and supply chain is one of the fastest-growing and most competitive sectors in the world. Over the years, businesses have invested billions of dollars in scaling up their process and infrastructure to lower the price and look for opportunities to increase efficiency. This industry heavily relies on back-office operations to undertake challenging jobs such as scheduling shipments & deliveries, cross-docking, monitoring changes, handling exceptions, and, most important, keeping customers happy.” While many logistics managers and supply chain directors have integrated new tech stacks and TMS platforms, data integration and automation remain a challenge for most transportation service providers. Logistical robotics processing automation tools and software can make a significant impact on day-to-day operations within the supply chain by following these best practices: 

1. Use RPA to Handle Email Tender Requests

Automated email organization, scanning, and response systems can free up a great deal of time for team members. Automated logistics chatbots and email bots can reply to these messages rather than humans responding to standard email requests and inquiries with copy-pasted responses. 

2. Apply RPA to Quote Rates Based on Actual Market Conditions.

RPA in logistics also makes it easier to guarantee fair and profitable rate quotes when replying to RFPs and contract negotiations.  Market conditions are constantly changing, but automated real-time data processing ensures everything is based on real and current situations.

3.Automate Shipment Status Notifications With RPA

One of the primary things customers want is to be kept in the loop about delays and shipping issues. RPA in logistics and RPA in the supply chain makes it possible to automate push notifications and status updates at any time.

4. Use Integrated Systems to Schedule Driver Appointments

RPA in logistics can also prove helpful when dealing with driver scheduling and loading/unloading timetables. Knowing immediately when delays and disruptions occur at one point can make it easier to adjust and compensate for issues down the line.

5. Automate All Notifications With RPA-Driven Workflows

RPA-based tools and platforms make it much faster and easier to manage workflows and capacity schedules within larger and more spread-out supply lines. With workflow automation, more immediate notifications to all team members keep everything moving smoothly and efficiently.

6. Use Chatbots and RPA to Auto-Update All Systems of Record

Workflow Management Systems, Transportation Management Systems, and Enterprise Resource Planning benefit from fully embracing automated systems. RPA in logistics helps automate and improve all supply chain systems with proper onboarding and training.

7. Generate and Share Digital Documents With RPA Too

RPA in logistics also helps improve collaboration opportunities by generating accurate data that can easily be shared across multiple departments and platforms. Digital processes also make the filing, recording, distributing, and managing of supply chain documents more accurate.

Apply These Best Practices by Deploying RPA Labs Software Now

These metrics and inputs aim to automate business processes to be effective, reliable, and scalable. By design, RPA tools will help reduce the burden of repetitive, simple tasks on employees to free them up for more human-centric tasks. Start streamlining multiple functions and tasks throughout the network by utilizing this innovative digital platform. Contact RPA Labs today and request a free digital platform demo to see how RPA in logistics can improve your supply chain performance quickly and easily.

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